NAS Server Data Recovery | All NAS RAID Server Manufactures and Network Storage Devices including; Dell, Compaq, IBM, Lacie, HP, Iomega, G-RAID, Synology, Seagate, Buffalo, Western Digital, Maxtor, Apple XServe and More…

CERTIFIED AND SECURE NAS DATA RECOVERY SERVICES.

Protech offers 24 hour NAS data recovery services. We have many years of engineering experience with NAS Network Storage devices from manufacturers like Intel, Synology, Seagate, Western Digital, Maxtor, Buffalo and Apple XServe. Network Attached Storage devices (NAS, for short) are stand alone external storage devices that are connected to a network via a wired network cable or wireless network connection. NAS systems have become more and more popular over the years because virtually anyone can add a large storage device to their network quickly. NAS devices are available from dozens of manufacturers and many of them are affordable enough for even the average consumer. NAS systems can be accessed by any computer on the network no matter the operating system which makes them very versatile. Most NAS devices use their own proprietary version of Linux operating system to store their data. NAS devices come in a variety of brands and storage capacities. Most ranging from 1 to 5 drive systems. The most common NAS systems we see are set up as RAID 5, RAID 1, RAID 0, RAID 10 or RAID 6.

NAS systems are often multiple drive systems that allow the user multiple options for different RAID version setup. NAS devices are a great way to back up your data but they should never be used as the sole data storage solution. No level of RAID can replace the importance of having good backups. Backups are simply a second source for your data.

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Pros: NAS systems act as a complete and standard platform to the administrators for storing your files and documents. It is much easier to collaborate all servers onto one machine with an array of drives faster than any standalone server on the market. Easy and fast communication between other electronic devices like computers, printers, scanners, etc. and thus reduces both the time and the extra workload of the individual. As the network attached storage server device holds a large capacity of files within it, it helps in preventing the unwanted and unexpected errors like missing files, file corruption, etc. and thereby leads to a healthy outcome of the work in your organization. The other advantage is the administrative headache of managing any failures or other types of typical issues that can affect each, individual machine. Basically, the use of NAS consolidates a bunch of servers and their issues into one, easy to manage machine that is quick and easy to restore any lost data across a network. This leaves an incredibly easier way to manage large corporate data that spans across multiple offices and even mobile locations.

Cons: The major drawback of using the NAS device is that it mainly runs on the file system Linux. During a power loss or machine failure, to retrieve or to recover any document or file from the system you would need of help of the professional data recovery services. The other downside is for the end users who want to back up the data cannot proceed directly. They have to do it through the installed operating system only.

All of our engineers are NAS data recovery certified experts with years of experience in performing network attached storage recovery.

  • Certified Engineers
  • Trusted & Secure: HIPPA & PCI compliant
  • Lowest Price Guaranteed
  • ISO 5 Class 100 clean room
  • Propriety Tools & Techniques
  • Highest Recovery Percentages in the industry
  • No Data, No Charge: If for any reason we are unable to recover your data, there’s no charge.

Common NAS Server Failures

Physical NAS RAID Server Failure

Physical failure of your NAS controllers and RAID controllers fail just like any other electronic device. These failures can take place at any time leaving you scrambling to recover your data. When a NAS controller fails, it can result in a lost RAID configuration, false positive drive failures and more. This can include the failure of the following components: RAM, power supply, motherboard or backplane. Because nearly all NAS devices use the less common XFS file system, data recovery becomes far more specialized and complex. Regardless of the NAS failure, our experienced network attached storage engineers can recover your data.

Logical Failure of NAS Server System

Logical failures are when the operating system, IE: Windows, Mac, Linux, Novell, Unix, or VMware system becomes corrupted. This could be caused by a virus attack, improper shutdown due to a power surge or power failure, an update that was performed or user error that caused damage the operating system to the point where it fails to boot, boots in a loop, blue screens, etc. At this point, you have no access to your data and you need to speak with one of our RAID engineers to determine what to do next.

User Error

Whether the data on your network attached storage device was accidentally deleted or the NAS RAID configuration got corrupted or formatted, there’s is a very good chance we can still recover all your files. If a user error occurs, its vitally important for you to stop using it and turn it off. Everything you do after the initial problem greatly reduces the chances of a 100% successful recovery.

Physical Hard Drive Failure of NAS RAID Hard Drives

Physical hard drive failure is when the mechanical parts of one or more of the hard drives in your network attached storage fail. Mechanical failure like these usually require clean room work to successfully recover your data. If one of your NAS RAID member drives suffer a mechanical failure, you need professional data recovery services to recover your critical files. Our engineers have the experience, tools and equipment to repair your NAS RAID member hard drive and quickly recover your files in our class 100 clean room.

What to do when your RAID fails.

  • Do not run any chkdsk options like FSCK, or CHKDSK. These utilities can corrupt or destroy your file system.
  • Do not try to rebuild the RAID array. Doing so can wipe out data needed to recover the data you are seeking.
  • Do not remove several failed drives at once hoping to reinitialize the array.
  • Do not lose the correct order of the drives in the array.
  • Do not try to repair any damaged drives yourself.

In some instances me may not need the entire Network Attached Storage device and just need the hard drives themselves. If we request for you to send the drives only, be sure when removing the drives to label them in the correct order when preparing to ship them out. This saves us time when virtually rebuilding the array. Find out what time of RAID array you were using, what kind of server, what filesystem, and operating system. If possible which drives are bad, and which drive failed last.

**Important** We need all original disks that were in the array the last time it was operating normally.

While most all data recovery companies don’t offer a free diagnostic when receiving the NAS RAID because of the many hours involved, we offer our ONE RATE fees for NAS RAID data recovery. A Network Attached Storage recovery specialist will gather information from you over the phone to give you a general idea of what you can expect. Even though NAS RAID recovery falls under our ONE RATE fees, the cost will fluctuate base on the possibilities. Our ONE RATE fee structure will by far beat any price out there. Please call us before attempting to repair the NAS RAID yourself which could end up destroying it.

What You Can Expect during your NAS Data Recovery Process:

  • You will be assigned a personal service representative for your project who will guide you through the process.
  • The data recovery process can take 7 to 10 business days based on many factors, see below.
  • The assigned service representative will be in daily communication with the data recovery technician working on your case and keep you up-to-date with the recovery progress.

How Long Does NAS RAID Recovery Take?

One of the first questions we get asked by most customers is “How long will the recovery take?”. Unfortunately there is no clear cut answer to that question, as each case is different. Many NAS arrays can be rebuilt in only a day or two. However here are some factors to consider that may affect the overall time frame of the data recovery.

Hardware Condition – A drive that is fully functional is much faster to recover data from than one that is severely damaged and must be repaired. So cases that are simply related to accidental deletion, format, viruses, etc. are generally pretty quick on the turnaround. Usually within 24 to 48 hours for most cases, however there are times when it takes longer. Drives needing hardware recovery generally take about 7 to 10 days, but can take longer based on other factors below.

Drive / NAS RAID Array Size – Even if a drive is fully functional a 4Tb drive will take as much as 20 hours to perform a single scan, and a typical recovery may involve several scans to effectively find all files. Also as a professional data recovery lab, we always clone the drive first to prevent any possibility of accidents while working with the data. As a rule of thumb expect an extra day for drives larger than 500Gb or a few days for drives larger than 2Tb. Plus for very large NAS arrays, there can be substantial time.

Number of Failed Drives – In striped NAS RAID arrays the number of failed drives can affect the turnaround time as well. When there are multiple failures all drives must be analyzed to determine which hard drive(s) went offline first so that the correct data is used during the rebuild.

Availability of Donor Parts – For drives with hardware issues, parts are often needed to repair the drive to a semi-functional condition where the data can be successfully extracted. Some hard drive sub-models are very common and easy to find the parts from one of our vendors. However others are not. At times we may even have to spend weeks searching online and calling other data recovery labs for the specific drive or parts we need. Or we may even have to buy a donor drive from overseas and wait for it to arrive. Usually this is the longest part of the whole process for hardware level recoveries.

Functionality of Drive After Repair – Many makes of hard drives don’t take kindly to replacement parts, and don’t function anywhere near their full potential after an internal repair. As drives write magnetic data on a microscopic level, even the slightest micro variation (or micro jog) in manufacturing of parts may cause the drive to constantly have to re-read data over and over. While rare, some drives can take a month or more to extract all the data after such internal repairs.

Pricing for NAS RAID Data Recovery?

Our Network Attached Storage RAID data recovery prices are based on the number of drives in your NAS RAID array, drive capacity, type of drives, type of failure, file and system type. Even though NAS RAID recovery falls under our ONE RATE fees, the cost will fluctuate base on the possibilities. Still, our prices are the best in the industry. We will match or beat any reputable data recovery company’s price for NAS RAID data recovery, that’s our lowest price guarantee.

How Do I Get My Data Back After Recovery?

Upon completion of the recovery, you are welcome to provide your own return media. For NAS RAID arrays, they would generally be a high capacity external hard drive. Or, if you’d prefer you can purchase a new external hard drive from us at a competitive price and we’ll copy the data to that. For very large NAS arrays containing large amounts of data, arrangements may be necessary to copy the data onto a Network Attached Storage or other enclosure with NAS RAID functions. Please contact us for more details if you require recovery from such an array.

To get started…

Call and speak with a Protech RAID specialist regarding your RAID 0 Data Recovery options. The specialist will need to gather some information from you in order to provide you with a ONE RATE fee to start, and then answer any questions you may have. Call 24/7 Toll Free at: (877) 967-3548.