How it works
The Carbonite cloud – explained.
Just install and let us do the rest! Your files are backed up automatically and continually, as long as you’re connected to the Internet.
Encrypted copies of your files are transmitted to one of our state-of-the-art data centers, safe from computer glitches, hurricanes and everything in between. With the cloud, your files go where you go, so you can access them anytime, anywhere. Airports, libraries, coffee shops – you name it.
Make the most of your subscription by downloading our Sync & Share app, exclusively for our customers. If disaster (or spilled coffee) strikes, you can recover files from the cloud, in just a few clicks.
Carbonite’s designed to be easy, but if you ever get stuck our U.S.-based customer support team is ready to help.
If you need further assistance or have any questions, feel free to
Call Us Toll Free at: (877) 967-3548.